Privacy Policy
Updated 01.09.2024
When you use our services and visit our mobile application, you are entrusting us with your personal information, and we take that responsibility very seriously. This privacy notice outlines our Privacy Policy, aiming to clearly explain what information we collect, how it is used, and your rights concerning it. We strongly encourage you to read it carefully, as it contains important information. If you disagree with any part of this Privacy Policy, please stop using our Apps and services.
This Privacy Policy covers all information gathered through our mobile application ("Apps") and any related services, sales, marketing, or events (referred to collectively in this Privacy Policy as the "Sites").
We urge you to review this Privacy Policy thoroughly, as it will help you make informed decisions regarding the sharing of your personal information with us.
1) WHAT INFORMATION DO WE COLLECT?
Information Automatically Collected
In summary: Certain information, like IP addresses or browser and device characteristics, is automatically collected when you visit our Apps.
As you visit, use, or navigate our Apps, certain information is automatically gathered. This data doesn’t reveal your specific identity (such as your name or contact details) but may include device and usage data like your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information on how and when you interact with our Apps. This data is mainly collected to maintain the security and functionality of our Apps and for our internal analytics and reporting.
Similar to many businesses, we also collect data through cookies and related technologies.
Information Collected Through Our Apps
In summary: We may gather information about your mobile device and push notifications when you use our Apps.
When using our Apps, we may also collect the following:
- Mobile Device Access: We might request access to certain features on your mobile device, such as the camera and other features. You can adjust these permissions in your device settings.
- Mobile Device Data: We may automatically collect details about your device, including your device ID, model, manufacturer, operating system, version, and IP address.
- Push Notifications: We may request to send you push notifications related to your account or the mobile app. You can opt out of these communications by adjusting your device settings.
Information Collected from Other Sources
In summary: We might gather limited information from public databases, marketing partners, and other external sources.
We may obtain your information from other sources, including public databases, joint marketing partners, and third parties. Examples include social media profile details, marketing leads, and search results and links, including sponsored listings.
Information We May Directly Request
To comply with regulations, we may ask for your identification (such as an ID or Passport) and the address you provided during registration. This information is necessary for verification to grant access to outgoing calls and SMS services.
Information That Is Not Collected but Used Directly on Your Device
- Contacts Collection: We securely gather your contacts data to facilitate call and SMS functions within our App, ensuring this data is used solely within the App and not shared or transmitted elsewhere.
- Image Information: We use image data for key functionalities within the App, such as QR code scanning, guaranteeing that your image data remains exclusively within the App and is not shared or transmitted externally.
2) HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Apps.
To post testimonials. We post testimonials on our Apps that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update or delete your testimonial, please contact us via the contact form in the Contacts section, and be sure to include your name, testimonial location, and contact information.
To deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
To request feedback. We may use your information to request feedback and to contact you about your use of our Apps.
To protect our Sites. We may use your information as part of our efforts to keep our Apps safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions, and policies.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
For other Business Purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Apps, products, services, marketing, and your experience.
3) WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Apps, which will enable them to collect data about how you interact with the Apps over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
Other Users: When you share personal information or otherwise interact with public areas of the Apps, such personal information may be viewed by all users and may be publicly distributed outside the Apps in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Apps, and view your profile.
4) WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the following third parties.
We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.
- Advertising, Direct Marketing, and Lead Generation: AdMob and Facebook Audience Network
- Functionality and Infrastructure Optimization: Cloud Functions for Firebase
- Invoice and Billing: Apple Pay and Android Pay
- Web and Mobile Analytics: Facebook Analytics, Google Analytics, Google Analytics for Firebase and TestFlight
5) DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
6) IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the EU and the USA. If you are accessing our Apps from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WHO WILL YOUR INFORMATION BE SHARED WITH?" above) in other countries.
If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will, however, take all necessary measures to protect your personal information in accordance with this Privacy Policy and applicable law.
7) WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.
The Apps may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Apps. You should review the policies of such third parties and contact them directly to respond to your questions.
8) HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this Policy will require us keeping your personal information for longer than 2 years.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.